1. Introduction
Welcome to Tayseer AI. We are an Arabic language learning application that uses artificial intelligence to help you master Modern Standard Arabic. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app and website.
By using Tayseer AI, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information to provide and improve our educational services:
2.1 Contact Information
Name and Email Address: We collect your name and email when you create an account. This is used for authentication, personalization, and communication about your learning progress.
2.2 User Content
Learning Content: Your vocabulary cards, lesson history, conversation practice sessions, and learning progress are stored to personalize your experience and track your advancement.
Photos and Camera Images: When you use the Word Cam feature, images are processed to identify Arabic text via OCR (Optical Character Recognition). Images are not stored permanently and are only used for vocabulary extraction.
Audio Recordings: Voice recordings for speech-to-text transcription are processed via speech recognition and are not stored after processing.
2.3 Usage Data
App Interactions: We track which lessons you complete, how you interact with features, your XP and level, achievements, daily streaks, and review patterns to personalize content and improve our algorithms.
2.4 Diagnostics
Crash Reports and Performance Data: Automatically collected error logs and performance metrics help us fix bugs and improve app stability.
2.5 Subscription Information
Purchase History: Your subscription status, plan type (Free/Pro), and transaction records are managed through Apple's App Store and RevenueCat.
3. How We Use Your Information
We use your data exclusively for educational purposes:
- Personalization: Tailoring lessons to your proficiency level and learning style
- Progress Tracking: Calculating XP, levels, streaks, and spaced repetition schedules
- AI-Generated Content: Creating custom lessons, conversations, and vocabulary based on your needs
- App Improvement: Analyzing usage patterns to enhance features and fix issues
- Account Management: Authentication, subscription handling, and support
We do NOT: Sell your data, use it for advertising, or track you across other apps and websites.
4. Third-Party Services
We partner with trusted third-party services to operate Tayseer AI:
4.1 Clerk (Authentication)
Handles user sign-in via email, Apple, Google, and Microsoft OAuth. Clerk Privacy Policy
4.2 Supabase (Database)
Stores your learning data, vocabulary, and progress securely in the cloud. Supabase Privacy Policy
4.3 Sentry (Error Tracking)
Collects crash reports and performance metrics to help us debug issues. Sentry Privacy Policy
4.4 RevenueCat (Subscriptions)
Manages in-app subscriptions and purchase verification through Apple's App Store. RevenueCat Privacy Policy
4.5 Google AI Services
Powers AI-generated lessons, OCR text recognition (Word Cam), and speech-to-text transcription. Google Privacy Policy
5. Data Security
We implement industry-standard security measures to protect your information. Your data is encrypted in transit (TLS/SSL) and at rest. Access to your personal data is restricted to authorized personnel and systems only.
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Update inaccurate information in your profile settings
- Deletion: Request deletion of your account and associated data
To exercise these rights, contact us at support@tayseer-ai.app.
7. Children's Privacy
Tayseer AI is rated 9+ and is intended for users aged 9 and older. We do not knowingly collect personal information from children under 9 without parental consent. If you believe a child has provided us with personal information, please contact us immediately.
8. Data Retention
We retain your data as long as your account is active or as needed to provide services. To request account deletion, please contact us at support@tayseer-ai.app. We will process deletion requests within 30 days, except where data retention is required by law or for legitimate business purposes (e.g., fraud prevention, resolving disputes).
9. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. By using Tayseer AI, you consent to the transfer of your information to these locations, which may have different data protection laws than your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: support@tayseer-ai.app
- Website: https://tayseer-ai.app